Childcare & lifestyle support, operated by Newman Co., Ltd.

0120-892やくにたつ-414よいシッター

Mobile/PHS 0422-38-6314

JA EN
Mammy Tokyo In-Home Childcare

Babysitting

Whether you're at work or simply want to relax,
our experienced sitters will care for your precious child safely.

✔ Available from 2 hours ✔ 24h, year-round ACSA (Japan Childcare Services Association) member ACSA member ✔ Japanese/English support available

Reservations & Inquiries

0120-892やくにたつ-414よいシッター

* The toll-free number cannot be reached from mobile phones or PHS.

Mobile/PHS 0422-38-6314

SERVICE

What Our Babysitters Do

Following your family's parenting policy, we care for your child safely, with love and
consideration. All our sitters are qualified professionals — certified childcare workers, kindergarten teachers and trained staff with plenty of parenting experience.

Everyday Care & Play

Age-appropriate play, reading aloud, walks, sunbathing and more. We help your child spend the day happily and safely.

Meal & Bath Assistance

We carefully handle everyday care such as nursing, weaning food, help with meals and bathing support (optional).

Accompaniment When Out

We can accompany your child to any location you specify in a safe environment — children's halls, wedding venues, concert halls, parks, your workplace, hospitals and more.

Pick-up & Drop-off Support

We handle pick-ups and drop-offs to kindergarten, nursery school, lessons and more. On behalf of busy families, we take your child there and back safely.

SERVICE

When You Can Use Us

You can use our service in a variety of situations
to suit your family's circumstances and lifestyle.

When you have work or an urgent errand
When you want a little time to refresh
When a parent isn't feeling well
When your child needs pick-up or drop-off
For ceremonial occasions and events
When you need someone to accompany you to a hospital or outing
Pricing

Fees

A guide to the basic fees for each service. Please check each service page for details.

Minimum booking

From 2 hours

(then in 30-min units)
Enrollment fee

¥22,000

Annual fee

None

Fees (per hour)

* incl. 10% tax

Standard

Mon–Sat 9:00–17:00

Weekend/Holiday

Sun & holidays 9:00–17:00

Early/Evening

7:00–9:00 / 17:00–21:00

Late night

21:00–7:00

Babysitter

¥2,500

¥3,600

+¥250

+¥550

Standard

Mon–Sat 9-17

¥2,500

Weekend/Holiday

Sun/hol 9-17

¥3,600

Early/Evening

7-9 / 17-21

+¥250

Late night

21-7

+¥550

Multiple children

* incl. 10% tax
Half price for the second child

* Overtime fees apply for one child only. * Not applicable if a child under 1 year old is included.

Other optional fees

Baby bathing (up to 18 months)

+¥1,100 / child

Bathing (18 months+)

+¥550 / child

English support surcharge

+¥1,100 / child

Transport

Actual cost
Important Notes
Booking & Scheduling
  • Many sitters are on standby across the whole of Tokyo and nearby areas. We recommend registering and booking early so we can assign a sitter near you.

  • For same-day or previous-day (after 14:00) requests, a separate urgent-response fee of ¥2,200 applies.

  • Bookings made on Saturday for the next business day are treated as previous-day requests.

Care Content & Insurance
  • For sick-child care, we may be unable to accept cases that require a doctor's diagnosis or involve highly infectious diseases.

  • Infants under 3 months of age are handled as Prenatal & Postnatal Care.

  • The multiple-children discount does not apply if a child under 1 year old is included.

  • For peace of mind, comprehensive babysitter liability insurance is included in all fees.

Cancellation Fees

By 2 business days before, within office hours

Free

Until 17:00 the previous business day

50% of booking

After 17:00 the previous business day

100% of booking
FAQ

Frequently Asked Questions

Q

Can you handle last-minute requests?

A

Yes, we will do our best to arrange a sitter. However, depending on staff availability we may not always be able to meet your request, so we recommend contacting us as early as possible.

Q

Is there a fee for registration or the preliminary interview?

A

There is an enrollment fee of ¥22,000 to join (no annual fee is charged). After that, you only pay the service fee for the hours used plus transport costs, so you can use us with confidence.

Q

What areas do you cover?

A

We mainly cover the entire Kanto region, centered on Tokyo. We may still be able to help outside this area, so please feel free to consult us first.

Q

I'm a foreign national — is English support available?

A

Yes, we have English-speaking staff. If you let us know when booking, we'll arrange a staff member you can communicate with smoothly.

Q

When do cancellation fees apply?

A

For cancellations after 17:00 on the business day before your booking, the specified cancellation fee applies. Please see our service guide for the detailed terms.

Feel Free to Reach Out

We'll suggest the best support to match your family's situation.
Please don't carry things alone — contact us, however small the concern.

Phone consultations & bookings (year-round)

0120-892やくにたつ-414よいシッター

* The toll-free number cannot be reached from mobile phones or PHS.

Mobile/PHS 0422-38-6314

Hours: Mon–Fri 9:00–17:30

日本語ページ